• We will NOT ship sheet metal or high damage parts.
• Vendor is NOT responsible for damage incurred in shipping. All shipping damage claims must be made by the purchaser with the carrier involved.
• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will be shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• To arrange for any returns you may email customer service at .
• A copy of the invoice will need to be included with the return.
• There is a 20% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging with the factory part number intact.
• Please ship your returns back in the same packaging they were sent to you in.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Returns need to be within 30 days of receipt.
• All approved returns must be received back within 90 days of order placement.
• Any order more than 90 days old is non-returnable unless the part is being replaced under warranty.
• Navigation upgrades / updates are non-returnable after purchase.
• We will no longer be able to return items that cost less than $10.00 to Toyota

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.